Shipping policy

SHIPPING AND DELIVERY

General information 

We offer both digital and physical products to our customers. For digital products, such as downloadable software or e-books, there is no shipping involved as these items are accessible immediately after purchase. For physical products, once your order is placed, you will receive an email confirmation and an estimated delivery time/date. We generally process and ship orders within 7 to 10 business days. When the order is shipped, you will receive another email containing tracking information and the estimated delivery date. 

If, for any reason, an item is out of stock, we will notify you by email. You will not be charged for any item that is out of stock. However, note that delivery times can also be subject to external factors as shall be described herein this policy and, therefore, cannot be guaranteed. Please make sure to enter your shipping address correctly before you place your order.

Estimated shipping fee

At the time of purchase, a shipping estimate and/or shipping fee are added to the total purchase amount. The shipping charge may vary depending on the shipping method and other circumstances.

Estimated delivery timeframe

Estimated delivery dates for orders provided by Math Teacher Mom are non-binding, and time of delivery is not of the essence. 

Shipping/carrier disclaimer

We do our best to make sure shipments arrive quickly and in good condition. However, we shall not be liable for delays beyond our control. Math Teacher Mom shall not be held responsible for any shipment/package being delayed by the carrier due to adverse weather conditions, uncontrollable circumstances (flight delays, equipment malfunction etc.), or an act of God and will not refund the cost of shipping.

Multiple days of delays on shipments can be caused by any of the above-mentioned events regardless of the shipping method selected at the point of checkout.

Shipment reroutes/shipments returned to Math Teacher Mom.

In the event that an order is placed with incorrect shipping information and requires a change of address, the customer will be charged a rerouting fee and any additional shipping charges that may apply to such rerouting. This fee can vary based on your location and how much the shipment needs to travel away from its originally shipped location.

Suppose incorrect shipping information provided by the customer is the cause of a shipment(s) becoming delayed or delivered incorrectly by the carrier. In that case, Math Teacher Mom shall not be held responsible for any compensation or replacements for the incorrectly delivered shipment.

Tracking your order

Depending on the mode of shipment you select at checkout, you will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches your provided delivery address. Please be advised that our confirmation email may be received as “SPAM,” depending on your inbox’s security settings. Check your ‘SPAM’ or ‘Junk’ mail inbox periodically. 

Questions and concerns?

Please email us at mathteachermomblog@gmail.com for questions, comments, and feedback.