REFUND POLICY

Math Teacher Mom wants you to be completely satisfied with your purchases, and we take every possible step to make that happen. But if, for some reason, you are not entirely satisfied with your purchase, we accept returns and offer refunds subject to the terms and conditions herein this policy.

Kindly note that all sales of our digital products are final. We do not offer refunds for these types of purchases. This policy is in place to protect our intellectual property and ensure fairness to all customers. We encourage you to review product details carefully before making a purchase.

What happens if the item arrives damaged?

All orders leave our facility in brand new and undamaged condition. If your item arrives damaged, we will gladly replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. 

While we have made reasonable attempts to accurately display the colors of products, the actual colors you see may depend on your monitor or mobile device and may not be accurate as intended by us and as such, certain color difference claims may not be eligible for a refund or exchange. Nevertheless, you can request a refund where an entirely different color from what you purchased on the website is shipped to you. 

All claims for damaged items must be made within 48 hours from the time of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage. If no claim for damage is made within 48 hours of delivery, no action will be taken.

What happens in the event that I want to make a return?

We allow for a 14-day return period from when the carrier has confirmed delivery to the residence to when a return request has been submitted. Please, contact us for return enquiries. The item must be shipped to us within 3 days, subject to the following conditions:

1. Items must be unused and in brand-new condition.
2. You will still be responsible for the initial shipping charge. 
3. Returns not received by us will not qualify for replacement or refund.
4. All returns will be inspected once shipped back to us to verify any reported damage.
5. It is recommended that you take photos before sending out any returns. This is for your protection so that you are not liable for any damage that may occur when shipping an item back.

You understand and agree that products that do not meet these criteria will not be considered for a refund.

Order cancellation

Order cancellation requests for non-digital products must be made within 24 hours of placing the order by sending us an email at mathteachermomblog@gmail.com. 

Refunds

Following a return request, we will refund you the price paid for the returned order, subject to the Terms herein. The refund will be processed after we have received and examined the return. We will refund you using the same means of payment as you used to pay for your order.

Please note that we may withhold any refund until the returned items are received. We will make the final decision to approve the return or exchange and promptly inform you via email.

Additionally, it’s important to be aware that items purchased on sale or with discount codes are generally not eligible for returns or refunds unless they have a manufacturer defect or are damaged upon arrival. 

Questions and concerns?

For any further questions or inquiries regarding our cancellation, Return, and refund policies, please contact us at mathteachermomblog@gmail.com.